Data Deletion Policy

What Data We Store

When you use Apex Training, we collect and store the following categories of data:

Account Information

Email address, display name, password hash, and authentication tokens

Profile Data

Training preferences, fitness goals, experience level, equipment availability, injury history, known strength maxes (squat, bench, deadlift, OHP)

Training Data

Programs, session plans, workout logs, set logs, exercise history, personal records, and AI-generated recommendations

Progress & Gamification

XP earned, level progress, workout streaks, achievements, weekly reviews, and readiness scores

Health Data (if provided)

Body weight logs, macro/nutrition logs, cycle tracking data, daily wellness entries, and wearable sync data (sleep, HRV, recovery)

Subscription & Billing

Subscription status, plan type, and billing history (payment details stored by Stripe)

How to Delete Your Account

Option 1: In-App Deletion (Instant)

1Log in to your Apex Training account
2Navigate to Profile → Settings
3Scroll to the "Danger Zone" section
4Click "Delete Account"
5Type "DELETE" to confirm and click the confirmation button

Option 2: Email Request (Up to 30 Days)

If you cannot access your account or prefer to request deletion via email:

1Send an email to legal@apextraining.io
2Subject line: "Account Deletion Request"
3Include the email address associated with your account
4We will verify your identity and process the request within 30 days

What Happens When You Delete

Warning: This Action is Irreversible

Account deletion is permanent. All your data will be permanently removed and cannot be recovered.

When you delete your account:

Immediate deletion: Your profile, training data, workout history, personal records, and all other personal data are permanently deleted from our database
Authentication removal: Your login credentials and authentication tokens are removed from our systems
Subscription cancellation: If you have an active paid subscription, it will be cancelled immediately with no further charges
Wearable disconnection: All connected third-party integrations (Strava, Fitbit, etc.) will be disconnected and synced data deleted
Coach program removal: If enrolled in any coach programs, your enrollment and associated data will be removed

Data Retention After Deletion

Immediate: All personal data removed from active database
Up to 30 days: Data may persist in database backups
Up to 90 days: Logs containing your data may be retained for security purposes
Indefinite: Anonymized, aggregated analytics data (cannot identify you)
As required by law: Certain records may be retained for legal compliance (e.g., tax records)

Third-Party Services

Deleting your Apex Training account removes data stored in our systems. However, you may need to take additional action with third-party services:

Wearable apps: Revoke Apex Training access in Strava, Fitbit, Oura, WHOOP, or Garmin settings
Stripe: Payment history may be retained by Stripe per their policies
Google Analytics: Anonymized usage data may be retained

Alternative Options

Before deleting your account, consider these alternatives:

Export Your Data

Request a copy of your data before deletion. Go to Profile → Settings → Export Data.

Pause Subscription

Cancel your paid subscription but keep your account and data for future use.

Contact Us

If you have questions about data deletion or need assistance:

Legal & Privacy Requests

legal@apextraining.io

General Inquiries

contact@apextraining.io

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